Litigation Holds/ E-Discovery - Accessing the Preservation Share

 


Contact the ITS Help Desk or your IT Support person if an Operating System version used, is not listed below.


Windows Users

Mapping a network drive in Windows 10

  1. Click  the Windows logo button.
  2. Click the File Explorer menu arrow. (Right click the File Explorer menu item if you do not have or see the File Explorer menu arrow and proceed to the next step)
  3. Click More.
  4. Click Map Network Drive
  5. Select any available letter from the Drive drop down menu.
  6. Type in or copy and paste the file path from your e-mail or letter -
  7. Reconnect at sign-in should be selected if this network drive should be mapped permanently. Otherwise, the drive will un-map when the user logs out of this computer.

NOTE: If your machine is not joined to the domain when you create this drive mapping, you will need to use your Hawkid and Password to connect to it.
Type your Domain\Hawkid (e.g. IOWA\jdoe) and Password and click on "OK". Now you will return to the previous window.
Click on "Finish" and the drive mapping will be created.

 

Mac OS X Users

Connect to the network share.

  1. Click Command K.
  2. In the “Server Address” section type or copy and paste in the share path from your e-mail or letter:
  3. Click the ‘+’ button to the immediate right of the server address to add this to make future mapping easier.
  4. Click ‘Connect’
  5. You should see your case ID double click it and go to the appropriate folder to start copying all relevant data.
  6. To disconnect the drive, drag and drop the mount on the Trash icon in the dock, or right click on the mounted drive and click Eject "the name of your mount".

NOTE: If your machine is not joined to the domain when you mount this share, you will need to use your Hawkid and Password to connect to it.
Type your Domain, Hawkid and Password and click on "OK". Now you will return to the previous window.
Click "OK" and you should see the mount on your desktop.

If you have a question that is not here and you need assistance with University related legal proceedings contact the Office of the General Counsel at e-mail: general-counsel@uiowa.edu or call (319) 335-3696. For University of Iowa Hospitals and Clinics related legal proceedings contact UIHC Legal Services at (319) 356-2462. For any computer related assistance, e-mail the ITS HelpDesk at its-helpdesk@uiowa.edu or call (319) 384-HELP (4357).

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